Medical Services

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Our Clinic Services

Our clinic is a Federally Qualified Health Center. That means we’re a clinic for everyone. We provide comprehensive, integrated health care services—either here or with a referral to another provider. We provide health care for youth beginning at age 13 and adults of all ages – including seniors. Our medical providers can see patients in-person, or via phone or video appointments.

We now offer testing and treatment for Hepatitis C. Learn more about Hepatitis C screening and treatment at Outside In here.

You have the right to a “Good Faith Estimate” explaining how much your medical care will cost. Learn more at this link.

Karlyn and Leticia

Who is eligible

All adults ages 18 to senior citizen
Ages 15 through 17 (no guardian required)
Ages 13 through 14 (with guardian)
Ages 5 through 12 (East Portland clinic only)
Veterans

Contact

503.535.3860
info@outsidein.org

Downtown Location

Outside In
1132 SW 13th Ave,
Portland, OR 97205

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 7:30 PM
Wednesday 8:30 AM – 7:30 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM

*We are closed until 11:00 AM on the 2nd Tuesday of every month.

East Burnside Location

Outside In
16144 E Burnside St.,
Portland, OR 97233

Monday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Tuesday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Wednesday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Thursday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Friday 8:30 AM – 12:00 PM12:45 PM – 4:30 PM

*We are closed until 11:00 AM on the 2nd Tuesday of every month.

Mobile Medical Van

Various locations throughout Portland. See a current list of days and locations. 

Who is eligible

All adults ages 18 to senior citizen
Veterans
Ages 15 through 17 (no guardian required)
Ages 13 through 14 (with guardian)

Contact

503.535.3860
info@OutsideIn.org

Downtown Location

Outside In
1132 SW 13th Ave,
Portland, OR 97205

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 7:30 PM
Wednesday 8:30 AM – 7:30 PM
Thursday 8:30 AM – 5:00 PM
Friday 8:30 AM – 5:00 PM

*We are closed until 10:30 AM on the 2nd Tuesday of every month.

East Burnside Location

Outside In
16144 E Burnside St.,
Portland, OR 97233

Monday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Tuesday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Wednesday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Thursday 8:30 AM – 12:00 PM12:45 PM – 5:00 PM
Friday 8:30 AM – 12:00 PM12:45 PM – 4:30 PM

*We are closed until 12:30 PM on the 2nd Tuesday of every month.

Mobile Medical Van

Clackamas Service Center
8800 SE 80th Ave,
Portland, OR 97206

Tuesday 9:00 AM – 12:40 PM2:00 PM – 4:00 PM
Thursday 9:00 AM – 12:40 PM2:00 PM – 4:00 PM

*Second Tuesday of the month, 11 AM – 12:20 PM and 2 PM – 4 PM.

Our Providers

Our health care providers work together with our behavioral health counselors, nurses, and medical assistants to provide relationship-based care. Visit this page to meet our providers.

Services We Provide

Our team is welcoming new patients and accepts most health insurance. We offer a full range of services on-site or through community referral. Se habla español. We also offer many services online.

We offer appointments online. No one is turned away for inability to pay. We accept most insurance plans.

*Complimentary and Alternative Medicine Services (acupuncture and chiropractic) are closed. Learn more about our past CAMS program here

Call to make an appointment

503.535.3860
Se habla español

Schedule an appointment
Find information about online appointments

We have two medical clinics!

Downtown
1132 SW 13th Ave
Portland, OR 97205

East Burnside
16144 E Burnside St
Portland, OR 97233

No-Show & Late Cancellation Policy

It is the policy of Outside In to monitor and manage appointment no-shows and late cancellations. Outside Ins goal is to provide excellent care to each patient in a timely manner. If it is necessary to cancel an appointment, patients are required to call or leave a message before their appointment time. Notification allows us to better utilize appointments for other patients in need of prompt medical care.

For new and existing patients:

a. If a schedule conflict arises, appointments must be cancelled prior to the scheduled appointment time.

b. If a patient does not arrive or contact the clinic within 10 minutes of their scheduled appointment start time, the appointment will be documented as a “no-show.”

c. If a patient calls after their appointment to cancel, the appointment will be documented as a No Show.

d. In the event a patient has incurred three (3) documented “no-shows”, the patient is only eligible to schedule a same day appointment with a provider. To schedule a same day appointment, the patient will come to the clinic or call the scheduling team to inquire about availability at the clinic the same day.

e. Once the patient has completed three (3) successful same-day appointments, they can be scheduled again for book-ahead visits with their provider.

Success Stories

Anthony

As a patient at Outside In, the dignity, compassion, and respect that I was shown by staff truly had a lasting impact on me and directly resulted in me wanting to get involved in helping my community.

Shay

Outside In made me want to be around excellence. Outside In shaped me. It taught me how to be kind to people less fortunate.

River

When I came out as trans and reached out to the community for help, everyone had something good to say about Outside In.

Rei

Through these connections I was able to get into school and graduate as a Certified Medical Assistant

Jason

Through Outside In’s guidance and support, I was in my own apartment completely self-sufficient within a week.

Anna

If you met me today, you might never imagine I spent countless nights sleeping under the Burnside Bridge.

Ollie

I wanted independence and stability. I wanted to belong. I found Outside In.

Courtney

Housing at Outside In is so much more than a roof over your head. The staff is helpful and amazing. They were always there for us anticipating our needs. Finally, we weren’t hungry anymore and we were safe.

Ramad

I feel safe at Outside In. I love Outside In people. How they love us, care for us. The wonderful and fresh food, the health care, the accommodations, the hospitalities. People talking to me, listening to me. Changing lives. It is a great moment.

Adrianna

By the time I was 17, I didn't trust anybody...except Outside In. The staff took my concerns seriously, and took a holistic approach. They protected me.