Senior Leadership Team

Outside In is fortunate to have an experienced and dedicated leadership team that guides our strategic, mission-centered approach.

Bill Aronson | MS

Support Services Director

Pronouns: he/him/his

Bill joined Outside In in 1999. His tenure with the agency has included work in human resources, information technology, data & reporting, grants administration, facilities management, building multi-cultural capacity, and vendor accounts/relations. Bill is results-oriented, with a focus on continuous quality improvement agency-wide. Prior to Outside In, he achieved a Bachelor’s degree in Sociology & Black Studies from UCSB, and a Master’s in Sociology from Portland State University. He gained professional experience by working and volunteering for other non-profits. When not at work, Bill enjoys socializing, running, cycling, hiking, camping, and most other (preferably outdoor) activities where he can relax.

Brandon Schwanz

Youth Services Director

Pronouns: he/him/his

Brandon (he/him) has basically grown up working with houseless youth in downtown Portland, starting in 2005 as a volunteer with Janus Youth’s Yellow Brick Road street outreach. Since then, at Outside In, he has worked as a harm reduction focused peer mentor, an Alcohol and Drug Specialist on an ACT team, and as the Transition Services Manager that supports the case management team and community housing program. Somewhere in there he went to school for social work.

Brandon’s coworkers, when asked because he didn’t want to write this bio himself, think of him as kind, deadpan, more interested in listening than being heard, always focused on team vibes, even keeled, and very good at suggesting the perfect music recommendation for any very specific situation. Outside of work, you’ll find him at band practice, watching movies with his kids, or spending time with his closest friends finding reasons to laugh so hard he can’t speak.

Janet Bardossi

Behavioral Health Director

Pronouns: she/her/hers

It’s good to be home. After many years of work and travel across the West coast, Janet was thrilled to join Outside In as the Behavioral Health Director in May of 2023. Janet graduated with her MSW from Portland State University in 1990 and is a licensed clinical social worker. She also holds certification as a Master Addiction Counselor. In addition, Janet is proud to bring lived experience with addiction and recently celebrated 39 years of recovery. This experience has shaped her belief in the power of connection and caring to create hope and healing.

Her professional work started with a meal program for seniors and those living in local shelters in Portland’s Old Town in the 1980s. Her work since has been devoted to innovative services and programs that meet the needs of folks that do not benefit from traditional approaches. This work has included developing one of the first integrated mental health and substance use programs in the country as well as transitional programs for people returning to the community from jails and prisons. She has also taught at the community college and university level.

In addition to her professional work, Janet loves her family and friends. She has a passion for musicals and is at significant risk of breaking out in song (you have been warned).

Jessica Owen | BS, SPHR

Human Resources Director

Pronouns: she/her/hers

Jessica joined the Outside In team as the Human Resources Director in April of 2023. She brings with her 11+ years of Social Services & Behavioral Health HR management experience. Jessica received her BS in General Management and HR Management from Portland State University and enjoys partnering with staff, agency, and community partners to best meet the needs of employees.

Prior to Outside In, Jessica has worked in varying HR capacities over the last 20 years with her most recent experience being as the VP of HR with a Behavioral Health agency providing both inpatient and outpatient Substance Use Disorder and Mental Health treatment.

Jessica holds a SPHR certificate and is drawn to continued growth both professionally as well as personally. When Jessica is not at work you may find her enjoying the outdoors of the PNW, engaging in new adventures, artistic expression, or at home with her pup.

Kathleen Carter

Kathleen Carter | MPH

Health Services Director

Pronouns: she/her/hers
Kathleen Carter has dedicated her career to improving health equity, and brings a range of experience in non-profit and public health settings. Prior to joining Outside In as Health Services Director in 2021, she managed a Federally Qualified Health Center primarily serving Portland’s Native American communities. Kathleen spent years in patient advocacy work for a national non-profit, implementing a case management program designed to reduce barriers to care for chronic disease patients. She holds a BA in anthropology from Reed College and an MPH from Johns Hopkins Bloomberg School of Public Health, focusing in health promotion and health policy. Kathleen enjoys spending time outdoors, practicing yoga and is a certified instructor.

Kiku Johnson

Executive Director

Pronouns: he/him/his 

Kiku (he/him) is an intersectional, queer, Chinese, transgender man originally hailing from Michigan and had been living and thriving with his partner in Oakland, CA since 2004 relocating to Portland in November 2022 to lead with Outside In. Kiku is an educator, trainer, and consultant engaging his human-centered design thinking, with a visual arts background focused on diversity, equity, and expansion. Kiku has 30+ years of experience with youth development and responsive community program design, outreach, implementation, evaluation, and advocacy through a social justice lens. He is adept at creating culturally, trauma-informed and healing-centered, accessible, affirming approaches and content for a wide variety of intersectional communities including LGBTQIA+, People of Color, immigrants, low-access and low-resourced people, youth, and adults working across sectors including juvenile justice, education, mental health, community-based, and faith-based organizations. Kiku has traveled the country educating on Sexual Orientation, Gender Identity and Expression (SOGIE) Affirming Approach and Expansive Practices connected with the CDC-funded handbook he authored, available for open-source access here. 

He is a Georgetown University McCourt School of Public Policy/Center for Juvenile Justice Reform, Supporting LGBTQ Youth Program Fellow. He loves being in community with all folx with a special affection for the cat community. Kiku loves teaching mediums for expression like stained glass construction and is fascinated with how things work and embodying MacGyver at every opportunity! He’s writing a book about his life journey through trauma and as a man of trans experience. Most importantly, Kiku knows liberation is found every time he gets on the dance floor!

Raphael Irving

Finance Director


Mr. Irving has been practicing accounting professionally since 1988 highlighted by his tenure at the Big 4 accounting firm Ernst & Young, LLP where he managed the financial affairs of high net-worth individuals and corporations in the Business Management Group from the Century City, CA location.  He also performed services for individuals, small businesses, corporations, and non-profits in the areas of taxes, financial reporting, and record keeping over the past 30+ years.

Mr. Irving is a Past Board Chairman of the Executive Board of Directors for Watts Healthcare Corporation (FQHC) in Los Angeles, CA.  Under his leadership as chairman, the center hired a new CEO, added a new facility, increased productivity, and reached record numbers in annual surplus that were reinvested in the center and staff. He has a Bachelor of Science Degree in Business Administration (Accounting) from California State University at Dominguez Hills, a Master of Art in Theological Studies Degree, and Master of Divinity Degree from Faith International University & Seminary. He graduated from the Financial Literacy Institute, a cohort program under the Cecil Murray Center for Community Engagement at the University of Southern California.  In 2018, he completed Conflict Resolution Training from Loyola Law School.

Board of Directors

Outside In is grateful for the commitment and passion of our dedicated Board of Directors.
We are actively recruiting new Board members who are representative of or connected to the communities that we serve. Learn more about joining our Board here.

Arrow Novatore

Marcieline Novatore

Peer Mentor, Outside The Frame
Pronouns: she/her/hers

Marcieline is currently working as a Peer Mentor at Outside The Frame, utilizing film and digital art as a way of coping and survival for young people experiencing homelessness. Through her work, she connects with individuals who have experienced housing insecurity or other forms of poverty and supports them in accessing a cathartic outlet and way of storytelling. Outside work, Marcieline is a talented photographer, digital artist, creator, and dog mom to an adorable pitbull named Bow. Marcieline has committed much of her time and energy to mutual aid work in Portland, specifically with queer and trans young adults experiencing homelessness. Arrow felt drawn to joining the Board of Directors as an ongoing participant of Outside In services and a community member, bringing her lived experience, skills, and insight as an Indigenous trans woman who has experienced homelessness in Portland.

Brian Weaver

Artistic Director, Portland Playhouse
Pronouns: he/him/his

Brian co-founded Portland Playhouse in 2008 with Nikki and Michael, and has directed productions of Peter and the Starcatcher, Mr. Burns, a Post-Electric Play, Radio Golf, Gem of the Ocean, Angels in America, Bloody Bloody Andrew Jackson, Dying City, Detroit, The Light in the Piazza, After Ashley, and bobrauschenbergamerica.  Regional credits include Third Rail Repertory, Intiman Theatre Company, Shakespeare & Company, Berkshire Theatre Festival, The Idaho Shakespeare Festival, and Seattle Public Theatre. Brian is also a founding member of New World Theatre and directed the U.S. premiere of the Spanish translation of Jose Rivera’s play, Marisol.

Chris Machuca

Chris Machuca

Vice President

Experience Designer, Digital Product Creation – Insights, Nike

Pronouns: he/him/his

Chris draws from over 15 years of experience working with multiple stakeholders across sectors to build community, to deliver value, and ultimately, to improve the lives of others. He approaches his work with deep empathy to understand people’s needs and with a strategic mindset to achieve the greatest impact possible.

Some of his most rewarding endeavors include implementing an educational program to support underserved Filipino high school students through the Sibol Hesus School Foundation, managing products and services for professionals pursuing careers in the nonprofit and public service sectors at Idealist.org, and working with purpose-driven companies to solve problems using human-centered design at Context Partners. Currently at Nike, he is part of a team building a digital product creation ecosystem, culture, and business.

Born in California and raised in Metro Manila, Chris is happy to call Portland his home. He is grateful for the wonderful opportunities he has found here and, through Outside In, hopes to help others seize theirs as they move toward improved health and self-sufficiency.

smiling woman with short hair

Hannah Hoffman


Attorney, Markowitz Herbold PC
Pronouns: she/her/hers

They say there is no such thing as a former journalist and Hannah Hoffman is a prime example.  Although she left her journalism career to pursue a law degree, Hannah brings strong communication, reasoning, and investigative skills to bear for her business litigation clients in both appellate and trial courts. Hannah is an excellent writer and oral advocate.

Most recently, Hannah served as a Clackamas County deputy district attorney, where she managed a caseload of 200 cases, tried five cases to verdict, prosecuted multiple civil commitment hearings before judges, and argued on behalf of the state on dozens of contested probation and diversion hearings, sentencing, and plea hearings.

Hannah was also an assistant attorney general with the Oregon Department of Justice’s Solicitor General’s Office.  She argued ten cases before the Oregon Court of Appeals and drafted and filed 45 appellate briefs.

She honed her legal skills as a law clerk for the Honorable Michael Mosman of the U.S. District Court of Oregon where she assisted with the drafting of opinions on behalf of the court.

During her journalism career, Hannah reported on politics, government, and education for the Willamette Week, McMinnville New-Register, and the Statesman Journal.


Smiling man with short gray hair

Joe chapman


Director of Talent Acquisition and Organizational Development, Care Oregon
Pronouns: he/him/his

Joe Chapman is a mission driven leader committed to fostering trust and creativity for an inclusive, innovative, and effective community of service. Joe brings over a decade of experience in nonprofit leadership, human resources, and equity & inclusion to the OI team and has primary professional interests in human systems, social equity, and group dynamics and process. Joe received a bachelor’s degree in psychology from Humboldt State University and a master’s of public administration from Portland State University. He is currently working as the Director of Talent Acquisition and Organizational Development at Care Oregon and prior to that was the HR Director at Vancouver Clinic. Joe got his start working in nonprofit HR at Planned Parenthood.

Smiling man with short dark hair and beard

john Karp-Evans

Diversion Court Clinical Service Specialist, Multnomah County
Pronouns: he/him/his

John Karp-Evans is a Diversion Court Clinical Services Specialist with Multnomah County Health Department. John has over a decade of experience working with local nonprofits, specializing in transitional housing programs for justice involved individuals. His roles have included being a Recovery Mentor, Case Manager, Supervisor, and Associate Director.

He has helped develop and improve housing programs and integrate culturally specific services. John uses his experience of formerly being justice involved and currently in long term recovery from substance abuse, to help guide him in the work he does daily.

He enjoys spending time with his family, playing slow pitch softball, and barbecuing.  

Smiling man with short dark hair and beard

Kyle Duncan

Permanent Supportive Housing Case Manager, Central City Concern 
Pronouns: he/him/his

Kyle currently works in Central City Concern’s Starlight building, which provides low-barrier housing and wraparound services for people experiencing chronic homelessness. He has great interest in the housing-as-healthcare model. 

He received his Bachelor’s of Science in Community Development from Portland State University and an Associates of Science in Architectural Design and Drafting. He is also a certified recovery mentor and peer support specialist.  

Before Kyle became a board member, he was a client of Outside In, and also serves on the Client Advisory Board. He believes that access to healthcare is a human right; this belief is his motivation to serve on the board.  

Kyle enjoys swimming laps, concerts, Happy Lamb Hot Pot, and Oxford commas. 

Smiling woman with short hair and glasses

Sam Brooks

Human Resources Generalist, Native American Youth & Family Center
Pronouns: he/him/his

Sam is a HRCI certified Human Resources professional with more than 10 years of experience. He has worked for local, national and international nonprofit organizations.  He has a passion for Diversity, Equity and Inclusion planning and implementation. Sam recently moved to Portland from Chicago where he was born and raised. Sam currently works as a Human Resources Generalist at NAYA – Native American Youth & Family Center.  Outside of work, Sam enjoys camping, hiking and concerts. He’s also known to belt out a tune every once in a while. 

Steve Jones | MD

Retired Physician, Kaiser Permanente
Pronouns: he/him/his

Steve retired in 2018 from Kaiser Permanente following a career as a Physician that spanned 31 years and two states –  Northern California and Oregon. He is board certified in internal medicine and completed his residency at Kaiser Santa Clara. Steve earned his undergraduate degree at Whitman College and attended Oregon Health and Science University’s medical school.

Steve was born and raised in Heppner, Oregon. He lives in Portland with his husband Don. 

Tom Lee

Tom Lee


Pronouns: he/him/his

Tom Lee has 33 years of experience in the banking industry with a focus on commercial and industrial lending. He has been a member of the Central Eastside Industrial Council, Portland Business Alliance, Risk Management Associates and the Oregon Bankers Association. In addition to his professional life, Tom is committed to serving his community as demonstrated by a 12-year history of coaching youth soccer, his role as a Cub Scout Den Leader and has been a Board member with Outside In since 2019. He received a Bachelor of Arts degree in Economics from the University of Washington, a Master of Business Administration from Washington University in St. Louis and is a graduate of Pacific Coast Banking School. In his spare time, Tom enjoys spending time with his family, playing golf, soccer, and traveling. He is an avid OSU Beaver and Portland Timbers fan.

Success Stories


As a patient at Outside In, the dignity, compassion, and respect that I was shown by staff truly had a lasting impact on me and directly resulted in me wanting to get involved in helping my community.


Outside In made me want to be around excellence. Outside In shaped me. It taught me how to be kind to people less fortunate.


When I came out as trans and reached out to the community for help, everyone had something good to say about Outside In.


Through these connections I was able to get into school and graduate as a Certified Medical Assistant


Through Outside In’s guidance and support, I was in my own apartment completely self-sufficient within a week.


If you met me today, you might never imagine I spent countless nights sleeping under the Burnside Bridge.


I wanted independence and stability. I wanted to belong. I found Outside In.


Housing at Outside In is so much more than a roof over your head. The staff is helpful and amazing. They were always there for us anticipating our needs. Finally, we weren’t hungry anymore and we were safe.


I feel safe at Outside In. I love Outside In people. How they love us, care for us. The wonderful and fresh food, the health care, the accommodations, the hospitalities. People talking to me, listening to me. Changing lives. It is a great moment.


By the time I was 17, I didn't trust anybody...except Outside In. The staff took my concerns seriously, and took a holistic approach. They protected me.